
Terms & Conditions
A signed acceptance giving details of the assignment and agreed charges, together with a copy of our Terms and Conditions and Payment Terms, is required before commencement of any work.
Written quotations can be provided although we reserve the right to amend these if the nature of an assignment changes in any way.
All clients’ work is treated as strictly confidential and will never be used for our personal gain or divulged to a third party in any way.
Proofreading – in the unlikely event that any errors are found in work produced by Virtual Secretaries, these will be rectified free of charge.
Payment Terms
Work is charged at an hourly rate with a minimum of an hour on any single assignment
Payment is by cheque or credit card to Lyn Thurman. If a cheque is returned by the bank, the client will be responsible for any charges arising from this
For private individuals cheques must be covered by a valid cheque guarantee card
Retainer packages are payable monthly in advance – as agreed.
A booking form must be completed before any work commences and a 50% prepayment for the first assignment may be required. I invoice on the date of finishing each assignment or monthly - all invoices to be paid within 7 days. Payment can be made by cheque or credit card.
All rates are inclusive, except for expenses such as travel expenses - if working from clients premises, courier costs, postage, telephone calls, photocopying or any other direct costs and will be charged to the client direct. The client will be notified in advance of such charges.
Final proof reading is the responsibility of the client. All errors returned within 24 hours will be corrected free of charge
Full payment is normally due upon delivery of completed assignment – although on-going assignments will be invoiced weekly and payment is strictly 7 days from date of invoice
All mail shots including postage must be paid for in advance.
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